SOLUTION
Logistics
Delivery notifications, reminder calls, no-one-at-the-door — voice agents for cargo, logistics and shipping operations. The customer learns by phone; the driver gains time.
Three use scenarios
01
Delivery notification
Calls the customer with the delivery day; records their preference and passes the note to your team.
02
No one at the door
Calls the customer right away; hears the leave-with-a-neighbor consent or the new-day preference, records it, passes it to your team.
03
Return information
Explains the return process by phone; sends the needed information by SMS or e-mail while the call is on.
Sector compliance
- Communication consents honored in the call
- SMS notifications sent under consent rules
- Call-recording retention managed to your contract