PRICING
Three plans, three needs.
Pricing follows the volume of your operation; we put the exact figure in writing during the discovery call.
PLAN
Pilot
Price
Flat monthly fee · no per-minute charge
The figure is given in writing during the discovery call.
To connect your line and prove first value friction-free. 15-day delivery.
- 15-day delivery
- 1 agent, 1 sector scenario
- 20,000 minutes included
- Priority e-mail support
- Standard SLA (99.5%)
RECOMMENDED
Operations
Price
Monthly, by concurrent lines
Priced by line count and retention period.
Active call-center operation with capacity guarantee. Live listening, call recordings, automatic reports.
- Unlimited agents
- Live listening panel
- Large-scale calling campaigns
- Automatic summaries, analysis and reports
- 8/5 dedicated support
- Business SLA (99.9%)
PLAN
Enterprise
Price
Contract-specific
Set by compliance and SLA requirements.
Compliance needs for finance / health / public sector. Custom SLA, a dedicated support model.
- Finance / health / public-sector compliance needs
- Custom SLA + 24/7 support
- Infrastructure reserved for you
- Organization-specific access restrictions
- Detailed access log
Frequently asked
How long does the pilot take?
15 business days. Week one: line connection + first agent trial; week two: refining the conversation + going live.
Do I have to change my existing numbers?
No. Your existing phone line connects to Veheren as it is. Customers keep calling the number they know.
How is my data stored?
All recordings and transcripts are stored end-to-end encrypted; every access is logged. For details, see our Trust Center page.
How many simultaneous calls can you carry per hour?
Capacity is guaranteed on the Operations plan; as many parallel calls as the seat count you purchase. Unlimited on Enterprise (custom SLA).
Can I listen to calls live?
Yes. The supervisor tunes into any call instantly; the customer never notices. Every call's recording and summary are ready on the panel too.