01 · Live board
Every active conversation on one board.
Every line being spoken on this shift flows in one list: the customer's words, the agent's reply, elapsed time. The board doesn't refresh — it breathes second by second.
Live Supervisor
See your whole shift on one screen.
Watch active calls from one screen; tune into any of them the moment you want.
02 · Live listening
Tune into any call instantly.
Tap a card and hear the conversation as it is: what the customer says, how the agent replies. The customer notices nothing; you're on the floor at all times.
03 · Recording & summary
Every call recorded, its summary ready.
The moment a call ends, its recording and summary land on the panel: who called, what was discussed, how it ended. Listen back any time; share with your team in one link.
04 · Evaluation
Which calls went well, at a glance.
Every recording is evaluated automatically: conversation quality, topic, outcome. Struggling scenarios stand out; the panel tells you what to refine in the agent.
How does it fit your operation?
Let's plan it together in 30 minutes.