Voice Assistants
Build your own voice assistant.
From the greeting to the tasks it completes during a call, you set everything on one page — and try it in a test call before going live.
Assistant name
Customer service
Greeting
Hello, I'm Veheren's customer service assistant. How can I help you?
Voice
Elif — warm, clear
Tasks during the call
What you can do
Assistant instructions
Describe who the assistant is, how it speaks and what it should know in plain sentences. Add a few sample conversations and it picks up the tone.
Natural voice
Pick a voice and set the pace. When the customer interrupts, the assistant stops, waits for them to think, then continues where it left off.
Tasks during the call
It sends the offer by SMS, emails the details, shares the payment link and records what the customer says.
Test calls and versions
Make a test call before going live. Every change is saved as a new version, so you can roll back when needed.
Other capabilities
Live Monitoring
See ongoing calls on one screen and listen in to any of them instantly.
AI Analyses
Every call is scored with your quality form; transcript, summary and outcome are prepared automatically.
Ambient Listening
Record meetings and face-to-face conversations; transcript and summary are prepared automatically.
Let's see how it would work in your call center.
In a 30-minute call we listen to your operation and share a pilot plan in writing. Your current phone line stays the same.